Eastbourne Area Bus User Group
EABUG meeting
The first meeting of Eastbourne Area Bus User Group (EABUG) will be held on Wednesday 16th October from 10:30-12:30 at Eastbourne Town Hall.
Draft Notes from the first meeting are here.
Entrance is by ticket, you can book to attend here.
Meeting agenda
- Refreshments
- Welcome & introductions
- About the group, format of meetings
- BSIP update
- Updates from service providers
- Introduction to discussion topics
Parallel discussions exploring- information at bus stops
- information on board buses
- bus apps and online information
- Feedback from discussions and AOB
About Eastbourne Area Bus User Group
EABUG will provide a voice for bus users and aim to secure improved and increased bus services across Eastbourne and South Wealden.
Eastbourne and South Wealden is assumed to include, but is not exclusive to: Alciston, Alfriston, Arlington, Berwick, Chiddingly, East Dean, Eastbourne, Friston, Hailsham, Hankham, Heathfield, Hellingly, Herstmonceux, Horam, Jevington, Pevensey, Polegate, Ripe, Stone Cross, Wartling, Westham, Willingdon.
Getting to the Town Hall
Eastbourne Town Hall is a few minutes walk from Eastbourne station.
Buses 12, 12A, 51, 3, and 3A all stop very close to the Town Hall and many other buses stop in nearby Gildredge road (stops G1 and G2) or Cornfield Road (stop C2).
You can access the Town Hall via stairs, or a ramp.
Useful Information
Giving feedback and reporting issues
During our meetings, we will focus on discussing improvements that can benefit everyone. Due to time constraints, we won’t be able to address issues with individual bus trips or stops. We strongly encourage you to report any problems directly to the service providers using the contact details below. If you don’t receive the assistance you need, please let us know, and we will do our best to help.
Feedback to bus operators
- Contacting Stagecoach
- Contacting Brighton & Hove Buses
- Contacting Cuckmere Buses
- Contacting Compass Travel
- Contacting Flexibus team
Reporting problems with bus shelters
The majority of bus shelters are maintained by parish and borough councils.
For Eastbourne Borough
For Wealden District,
Clear Channel bus shelters
Some bus shelters are maintained under an advertising based contract with Clear Channel. To report a damaged bus shelter (broken glass, lights not working, vandalism etc.), contact Clear Channel in one of these ways:
- 24-hour helpline at 0800 731 3699
- email to UKCallCentre@clearchannel.co.uk
- visit their website
When reporting a problem, you should include the following information:
- The shelter’s 8-digit reference number, which usually starts with 4802
- The location of the shelter
- A description of the problem
Reporting problems with parking
Bus Service Information
The main bus operators in the Eastbourne area are Stagecoach, Brighton & Hove Buses, Cuckmere Buses and Compass Travel. There are also Flexibus services in some of the villages and rural areas of Wealden.
Changes to bus services
You can find a summary of planned changes to bus services and timetables on the on the ESCC website.
Local bus operators also publish updates to services when last minute changes are made, for example when there are road closures and diversions. You can use the operator’s app to check your journey, or visit their websites.
Bus Service Improvement Plan
To find out more about the local plan for bus service improvement, see presentation slides from East Sussex County Council